Bakcell was established in March 1994 as a Joint Venture between GTIB and the Ministry of Communication of the Azerbaijan Republic. Bakcell was the first company that began to provide cellular communication services in Azerbaijan.

As one of the first large investors in the Azerbaijan market, Bakcell today is making large investments in the economy of Azerbaijan through its investments in state-of-the-art telecommunication technology and its people who service our customers. Bakcell thereby displays a good example of a highly successful business launch in the country.

The company started out as an Analogue (ETACS) System Operator. In December 1998, Bakcell began to implement GSM state-of-the-art telecommunication technology, providing personal communications in compliance with the most competitive international standards. In December 2003 the company's privatization process was successfully completed and, as a result, since January 2004, Bakcell has operated as a company with 100% private capital.

To be the first choice Telecommunications Company for the people and businesses of Azerbaijan.

Bakcell will be a Market led, Quality driven company

  • Value: We will always give our customers more value for their money
  • Care: We will listen to our customers and show consideration for them
  • National Identity: We were the first, and will be first choice for Azerbaijani
  • Advancing: We will always move forward in step with high technologies
  • Easy: To deal with and use

The culture we aspire to is based on mutual respect. Everybody who works hard as a team player and actively contributes towards the goals and objectives of this Company deserves respect.

Like any other company, we have policies that help us define the guiding principles and business rules that apply in various situations. These help us understand what the constraints are on the way we work (An example would be how we ensure we meet regulatory requirements for the Health & Safety of our employees, customers, suppliers and partners).

In a company as dynamic as ours, we are constantly striving to define our processes (the way we work). To this end, we have procedures and support documentation to help you understand our working practices, the systems and tools we use, the procedures we follow and the documents (such as forms, checklist, manuals etc) that we need to use to deliver to the next person in the process what they need to do their jobs.

Wherever we can, we strive to implement “Best Practices” from around the world, enabling us to improve the quality of our work, also doing it more effectively and efficiently than our competitors.